Veteran | Security and Investigations | Cybersecurity

Jimmy Dang

Dedicating over 8 years of my life to the Security and Investigations industry, I can confidently say that I'm a seasoned professional in my field. My curiosity and passion have led me to explore the exciting world of cybersecurity, which has become a fascinating extension of my expertise. I truly enjoy using my knowledge and experience to help protect individuals and organizations against cyber threats through awareness and compliance.

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My Skills

Risk Assessment & Analysis

Successfully completed assignments for high-profile clients, including threat analysis, site assessments, travel risk assessments, protective surveillance, contingency planning, and other related tasks.

Security Compliance

Conducted routine site audits to verify compliance with established standards, to ensure that agents were adhering to them, and to ensure that agents were fully aware of the resources available to them in order to also strive to provide exceptional services.

Consulting & Communications

Regularly communicating risks to both High-Profile Clients and Operations Director for strategic security improvements and decision-making.

Team Management

Successfully managed teams to improve collaboration, increase efficiency, and enhance communication, resulting in higher client satisfaction, pay increases, and nomination for Site of the Year award.

Fun Facts About Me!

I proudly served in the United States Army for 8 years, where I gained extensive experience handling sensitive government equipment. As a veteran, I took on the role of educating future soldiers on the crucial significance of maintaining, updating, and regularly testing our equipment. These equipment were indispensable for our units deployed in Afghanistan and Iraq, and it was crucial to ensure they were in optimal condition to complete our missions successfully.

I love being around nature and green foliage. I understand that sometimes I can’t drive many hours just to be around nature, therefore I picked up a unique aquarium hobby called Aquascaping! This tank is about 2 years old and stays crystal clear without any maintenance! I have snails, neocardinal cherry shrimps, and plecos to clean all the algae and leftovers that my neotetras don’t eat!

When I do get the chance to be adventurous, my wife and I love getting a good workout to see some pretty cool views! We love the sound of waterfalls, the natural hardscape that surrounds the area, and most importantly feeling the breeze after a good sweat! We traveled to Glen Onoko Falls for this beauty!

My wife and I typically go through great lengths of travel in order to stuff our faces with food! We’re huge ‘foodies’ and always try to get our money’s worth! Most of the time, we end up in a food coma and regret our decisions but we haven’t seemed to learn yet.

Resume

Professional Experience

Present

Crisis24

Manager, Information Security and Privacy Compliance

As an information security and privacy professional, I am responsible for protecting organizations from cyberattacks and data breaches. I do this by developing and implementing security policies and procedures, conducting risk assessments, managing supplier compliance, leading the response to security incidents, conducting training and awareness campaigns, creating and maintaining compliance documentation, and communicating actionable insights to leadership.

I also work to develop and implement new security technologies and solutions, monitor security trends and threats, and integrate security into all aspects of the organization's business. My job is complex and ever-changing, but I am passionate about protecting organizations and their data from cyber threats.

2020 - 2023

Crisis24

Senior Team Leader

I implemented various security measures, including conducting regular security awareness training for my team to prevent successful phishing attempts, collaborating with clients and stakeholders to assess their security needs, and creating customized security plans and protocols. Additionally I implemented the need for a VPN for agents utilizing mobile devices. I developed and maintained a data backup and recovery plan, and successfully supervised a team of 16 agents to ensure the safety and security of high-profile clients, executives, and public figures. These efforts resulted in a significant increase in client and staff satisfaction, a boost in scheduling efficiency, and successful threat mitigation.

2011 - 2019

United States Army

Sergeant

As an experienced logistics Sergeant, my focus was on overseeing critical inventory and supply operations, ensuring on-time delivery and mission readiness. Through the use of advanced logistics systems, such as GCSS, SARSS, and SAMS-E, I implemented best practices to improve efficiency and reduce inventory discrepancies. Additionally, I conducted regular quality control inspections to ensure compliance with established standards and regulations.